Privacy Policy

Last updated: June 1, 2026  ยท  Florida Impact Shield, LLC

This Privacy Policy ("Policy") applies to Florida Impact Shield, LLC and its subsidiaries and affiliates ("we," "us," or "our") and explains how we collect, use, and share your information when you interact with our website at floridaimpactshield.com (the "Site"), call us, or submit information to us in any form.

INTRODUCTION

This Policy discloses the Personal Information we collect and how we use it, as well as the choices you can make about the way your Personal Information is collected and used.

Personal Information means information that identifies, relates to, describes, or is reasonably capable of being associated with a particular consumer or household. It does not include de-identified, anonymized, or aggregated information.

Our Site is intended for use by individuals in the United States. If you are outside the United States, by using our Site or providing your information to us, you consent to having your Personal Information transferred to and stored in the United States.

INFORMATION WE COLLECT

We collect Personal Information in the following ways:

Information You Provide to Us

  • Quote requests: your name, email address, phone number, county, number of windows, and current insurance premium.
  • Newsletter sign-ups: your name and email address.
  • Chat conversations: any information you share with our Eva AI assistant, including contact details and project information.
  • Phone calls: information you provide when calling (888) 975-4440 or when we contact you with your prior consent.
  • Financing requests: if you apply for financing, we may collect additional identity and credit-related information. Providing such information does not guarantee financing will be available.

Information We Collect Automatically

Cookies and Similar Technologies. We use cookies and similar technologies to identify visitors, remember preferences, support site functionality, and analyze usage. We use three primary types:

  • Necessary Cookies โ€” required for site operation.
  • Functional Cookies โ€” remember your selections as you navigate.
  • Performance Cookies โ€” help us understand how visitors use our Site.

You can block or remove cookies in your browser settings. Doing so may affect certain Site functionality.

Traffic Data. We automatically collect log data including your IP address, domain server, operating system, browser type, and pages visited. We use this to improve our Site and understand visitor needs.

Site Recordation Technology. We may use third-party consent documentation services such as ActiveProspect's TrustedForm or Jornaya LeadID to independently document your consent to be contacted. These services collect page URL, mouse movements, contact information you enter, IP address, time on page, and browser headers. See their respective privacy policies at activeprospect.com and jornaya.com.

Clear GIFs / Web Beacons. We may use pixel tags on our Site and in emails to track activity, measure email open rates, and understand engagement.

Do Not Track. Our Site does not currently respond to Do Not Track browser signals.

Information from Third Parties

  • Social Media: if you interact with our pages on Facebook, Instagram, or other platforms, we may receive information you post publicly.
  • Analytics Partners: we may use Google Analytics or similar services to understand Site usage patterns.
  • Referral Sources: we may receive information from third-party referral partners.

HOW WE USE YOUR INFORMATION

We use your Personal Information to:

  • Respond to quote requests and schedule in-home estimates.
  • Contact you about your appointment and provide promotional information, including by phone and text message if you opt in.
  • Process orders for products and services.
  • Process financing applications in connection with third-party lenders.
  • Send newsletters and marketing communications based on your preferences.
  • Personalize your Site experience using your geographic location.
  • Improve our Site and diagnose technical issues.
  • Secure our Site and prevent fraud or illegal activity.
  • Comply with applicable laws and regulatory requirements.

SHARING AND DISCLOSURE OF PERSONAL INFORMATION

We do not sell your Personal Information. We may share your information as follows:

  • Service Providers: vendors and contractors who perform services on our behalf (e.g., installation subcontractors, SMS providers, data storage, analytics, marketing, and payment services).
  • Affiliates: our parent company, subsidiaries, and affiliated entities.
  • Financing Partners: third-party lenders if you apply for financing.
  • Legal and Compliance: auditors, legal advisors, government agencies, courts, or other parties as required by law or legal process.
  • Business Transfers: in connection with a merger, acquisition, or sale of assets, we may transfer your information to the successor entity.
  • Safety and Fraud Prevention: where necessary to protect the safety of individuals or prevent illegal activity or fraud.
  • Aggregated / De-identified Data: we may share anonymized data for analytics, research, or marketing purposes.

CHILDREN'S PRIVACY

Our Site is not directed to children under age 13. We do not knowingly collect Personal Information from anyone under 13. If you believe a child has submitted information to us without parental consent, please contact us at privacy@floridaimpactshield.com.

YOUR PRIVACY CHOICES

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send. To opt out of text messages, reply STOP to any message.

These preferences do not affect transactional communications such as appointment confirmations or service-related messages.

Data Access and Portability

Depending on your jurisdiction, you may have the right to request a copy of your Personal Information in a structured, machine-readable format, or to request that we transfer your data to another service provider.

Data Erasure

In certain jurisdictions you may request deletion of your Personal Information. Please note that we may retain information as necessary for legitimate business interests (fraud prevention, safety), legal obligations (tax records, litigation holds), or technical reasons (backup systems). De-identified residual data may remain in logs or backups for a limited period.

SECURITY

We use commercially reasonable technical and organizational safeguards to protect your Personal Information from unauthorized access, alteration, loss, or disclosure. No system is perfectly secure. If you believe your information has been compromised, please notify us immediately at privacy@floridaimpactshield.com.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing Personal Information to them.

CHANGES TO THIS POLICY

We may update this Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of our Site after any update constitutes acceptance of the revised Policy.

CALIFORNIA PRIVACY RIGHTS

California residents may be entitled to additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. To exercise these rights, contact us at privacy@floridaimpactshield.com.

FLORIDA RESIDENTS

Florida residents have rights under Florida law regarding their personal information. For questions or to exercise your rights, contact us at privacy@floridaimpactshield.com.

CONTACT US

For privacy-related questions, requests, or to report a concern: