Last updated: June 2026 · Florida Impact Shield
Last Updated: June 2026
Florida Impact Shield
Email: support@floridaimpactshield.com
Website: floridaimpactshield.com
Welcome to Florida Impact Shield. By accessing our website, requesting services, accepting estimates, or entering into any agreement with Florida Impact Shield ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Florida Impact Shield.
If you do not agree to these Terms, you must not use our services or website. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the new Terms.
These Terms apply to all services provided by Florida Impact Shield, including but not limited to impact window installation, impact door installation, wind mitigation inspections, and grant application assistance.
Florida Impact Shield specializes in residential and commercial hurricane protection services throughout the State of Florida. Our core services include:
We provide professional installation of hurricane impact-resistant windows designed to meet or exceed Florida Building Code requirements and Miami-Dade County protocols where applicable. Our impact windows are engineered to withstand high winds and flying debris during severe weather events.
We install hurricane impact-resistant doors, including entry doors, sliding glass doors, and French doors, all compliant with applicable Florida Building Code standards and designed to provide maximum protection during hurricane conditions.
We offer professional wind mitigation inspection services conducted by licensed inspectors. These inspections evaluate your property's wind-resistant features and generate official reports (Form OIR-B1-1802) that may qualify you for homeowners insurance discounts.
We provide assistance with applications for the My Safe Florida Home (MSFH) grant program and other applicable hurricane mitigation grant programs. Our services include guidance through the application process, documentation preparation, and compliance verification. We do not guarantee grant approval or funding amounts.
Additional services may be offered at our discretion and are subject to separate agreement terms when applicable. All services are performed in accordance with applicable federal, state, and local laws, regulations, and building codes.
Florida Impact Shield offers free, no-obligation estimates for our installation services. Estimates are provided following an on-site inspection of your property and assessment of your specific needs. Requesting an estimate does not obligate you to proceed with any services.
All written estimates are valid for thirty (30) days from the date of issue unless otherwise specified in writing. Pricing is subject to change after the expiration of the estimate validity period due to material cost fluctuations, labor rate adjustments, or other market conditions.
Estimates are based on information available at the time of inspection. We make every effort to provide accurate estimates; however, unforeseen conditions discovered during installation (such as structural deficiencies, water damage, code violations, or unusual construction methods) may necessitate additional work and associated costs. We will notify you of any such conditions and obtain your approval before proceeding with additional work.
Once a written contract is executed by both parties, pricing is locked for the scope of work described therein. Changes to the scope of work requested by the Customer will result in a revised estimate and may affect project timeline and total cost. Any changes must be agreed upon in writing via a signed change order before work commences.
Our pricing includes materials, labor, standard installation, cleanup, and debris removal. Unless specifically included in your estimate, the following are not included: structural repairs, electrical work beyond basic reconnection, painting, drywall repair beyond trim areas, permit fees (unless specified), and impact-resistant coverings for specialty or custom window shapes that exceed standard sizing.
Florida Impact Shield will obtain all necessary building permits required for the installation work as specified in your contract. Permit fees may be included in your estimate or billed separately as specified. You are responsible for obtaining any homeowners association (HOA) approvals or architectural review committee approvals that may be required. You must provide proof of such approvals before work commences if applicable to your property.
Installation dates will be scheduled upon contract execution and receipt of the required deposit. We will make reasonable efforts to complete work within the estimated timeframe; however, scheduling is subject to permit approval timelines, weather conditions, material availability, and unforeseen circumstances. We will communicate any scheduling changes promptly.
Customer must provide reasonable access to the work areas, including clear pathways for equipment and materials. You are responsible for:
Failure to provide adequate access may result in installation delays, and the Company reserves the right to reschedule the installation at the Customer's expense.
Customer represents that the property is structurally sound and suitable for the installation of impact windows and doors. If structural deficiencies are discovered that prevent safe installation or code compliance, work may be suspended until repairs are completed by the Customer at Customer's expense.
Our installation process follows manufacturer specifications and Florida Building Code requirements. The process typically involves removal of existing windows/doors, preparation of openings, installation of new impact-resistant products, sealing, insulation, and finishing. Some dust and debris are inevitable during installation, though we take precautions to minimize disruption and will clean work areas upon completion.
Upon completion of installation, a final walk-through will be conducted with the Customer or Customer's representative. Any concerns must be documented at this time. Required building inspections will be scheduled, and you must provide access for municipal inspectors. Final payment is due upon satisfactory completion and passing of all required inspections unless other payment terms are specified in writing.
Florida Impact Shield is not liable for delays caused by circumstances beyond our reasonable control, including but not limited to: acts of God, hurricanes, severe weather, fires, floods, earthquakes, pandemics, government actions, labor disputes, material shortages, transportation delays, or utility failures. In such events, performance will be excused during the period of delay, and the timeline will be extended accordingly.
A deposit is required to schedule installation and order custom materials. The standard deposit is fifty percent (50%) of the total contract price unless otherwise specified in your contract. Deposits are due upon contract signing and must be received before materials are ordered or work is scheduled.
For larger projects, progress payments may be required at specified milestones. Payment schedules will be clearly outlined in your contract and may include payments upon material delivery, installation commencement, and substantial completion.
Final payment is due upon project completion, passing of all required inspections, and Customer acceptance of the work. Unless other arrangements are made in writing, final payment must be made before our personnel leave the job site on the final day of work.
We accept payment via check, cash, credit card, debit card, ACH transfer, and financing through approved third-party lenders. Credit card payments may be subject to a processing fee. All checks should be made payable to Florida Impact Shield.
Accounts not paid within fifteen (15) days of the due date may be subject to a late fee of one and one-half percent (1.5%) per month (eighteen percent (18%) per annum) or the maximum rate permitted by Florida law, whichever is less. We reserve the right to suspend work on projects with overdue payments.
If it becomes necessary to engage a collection agency or attorney to collect any amount due, Customer agrees to pay all costs of collection, including reasonable attorneys' fees and court costs, to the extent permitted by law.
Florida Impact Shield reserves all lien rights available under Florida law. In the event of non-payment, we may file a construction lien against your property in accordance with Florida Statutes Chapter 713.
If you elect to finance your project through a third-party lender, you are responsible for the terms and conditions of that financing agreement. Florida Impact Shield is not a party to such agreements and is not responsible for financing approval, terms, interest rates, or any disputes with the lender.
Florida Impact Shield warrants that all installation work will be performed in a professional and workmanlike manner in accordance with applicable building codes and industry standards. We provide a workmanship warranty covering installation defects for a period of two (2) years from the date of installation completion. This warranty covers defects in our installation work, including but not limited to improper sealing, flashing errors, and installation-related water intrusion.
Impact windows and doors are covered by the manufacturer's warranty, which is separate from our workmanship warranty. Manufacturer warranties typically cover defects in materials and manufacturing for periods ranging from ten (10) years to limited lifetime warranties, depending on the specific product and manufacturer. Complete manufacturer warranty information will be provided with your product documentation. We will assist you in understanding manufacturer warranty terms and, if necessary, facilitate warranty claims with the manufacturer.
Our workmanship warranty covers:
The following are NOT covered under our workmanship warranty:
To make a warranty claim, contact us via email at support@floridaimpactshield.com with a detailed description of the issue and photographs if possible. We will respond within five (5) business days to assess the claim and schedule an inspection if necessary. Valid warranty claims will be remedied within a reasonable timeframe at no charge to the Customer.
OUR WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Our liability under these warranties is limited to repair or replacement of defective work or materials. We are not liable for consequential or incidental damages, including but not limited to property damage, personal injury, or economic losses resulting from any defect or failure.
Our workmanship warranty is transferable to subsequent property owners for the remainder of the warranty period, provided we are notified in writing of the property transfer within thirty (30) days and provided that all payments have been made in full.
The My Safe Florida Home (MSFH) grant program is a state-funded initiative administered by the Florida Department of Financial Services designed to help Florida homeowners strengthen their homes against hurricanes. Florida Impact Shield provides assistance with applications for this program as a service to our customers.
Grant eligibility is determined solely by the State of Florida and is subject to program requirements, which may include but are not limited to:
Program requirements and availability are subject to change by the State of Florida without notice.
Florida Impact Shield's grant assistance services include:
FLORIDA IMPACT SHIELD DOES NOT GUARANTEE THAT YOUR GRANT APPLICATION WILL BE APPROVED OR THAT YOU WILL RECEIVE ANY SPECIFIC AMOUNT OF FUNDING. Grant approval and funding amounts are determined entirely by the State of Florida based on program criteria, available funding, application completeness, and other factors beyond our control. Our assistance with the application process does not constitute any representation or warranty regarding approval or funding.
Any fees charged by the state or third parties for grant applications, inspections, or processing are the sole responsibility of the Customer. Florida Impact Shield's assistance with the grant application process is provided at no additional charge to customers who contract for installation services with us.
Grant funds, if approved, are typically disbursed according to the program's procedures, which may include reimbursement after work completion or direct payment to contractors. Customers are responsible for understanding the grant payment process. In most cases, customers must pay for services upfront and then receive reimbursement from the grant program, or grant funds may be paid directly to Florida Impact Shield upon project completion and submission of required documentation.
When applying for grant assistance, you are responsible for:
The My Safe Florida Home grant program is subject to funding availability, legislative changes, and administrative modifications. The program may be suspended, modified, or terminated at any time by the State of Florida. Florida Impact Shield is not responsible for program changes that affect your eligibility or funding amount.
Your contract with Florida Impact Shield for installation services is independent of grant approval. If your grant application is denied or if you receive less funding than anticipated, you remain obligated to fulfill the payment terms of your contract with us. We recommend not signing a contract if grant funding is essential to your ability to pay unless you have received written grant approval.
While impact windows and doors, along with other wind mitigation features, may qualify homeowners for discounts on homeowners insurance premiums, FLORIDA IMPACT SHIELD MAKES NO GUARANTEE REGARDING THE AMOUNT OF SAVINGS YOU MAY RECEIVE OR WHETHER YOUR INSURANCE COMPANY WILL PROVIDE ANY DISCOUNT WHATSOEVER.
Insurance savings vary significantly based on numerous factors, including but not limited to:
Questions about these terms? Contact us at support@floridaimpactshield.com
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